Information Technology Services

For support with Blackboard, BucMail, and MyCSU, please call 843-278-1932.

To request service in the following areas, please submit a work order.

• ITS: Technology, Reports, Blackboard, MyCSU, Audio Visual

We are proud to present Office 365 for education. With Office 365, you will now have two accounts:

Office 365 account access your school email. Use Microsoft Outlook Web App or Microsoft Outlook to access your school email: https://www.outlook.com/student.csuniv.edu

Note that Charleston Southern University no longer administers this account, so we cannot reset the password. Use https://account.live.com/ResetPassword.aspx to reset the password for your personal account after the upgrade.

If you have questions or need help, call our 24×7 support options for assistance, 843-278-1932!

BucMail Support – Student Email

• Microsoft Office 365 – school email should read:  https://www.outlook.com/student.csuniv.edu
• Login and Instructions – address:  https://www.outlook.com/student.csuniv.edu

Temporary Password Format

Microsoft now requires more complex passwords for improved security. Your initial password will be: First two characters of your first name (first letter capitalized), first two characters of your last name (first letter capitalized), Dash (-), and your 6-digit student ID (leading with 0 to make it 7 total digits). If your ID is less than 6 digits, add more zeroes.

Examples:

• John Smith, ID 123456 → JoSm-0123456
• Jane Doe, ID 1234 → JaDo-0001234
• Jim O’Neill, ID 65432 → JiO’-0065432

You will be prompted to change your password when logging in to your new BucMail account for the first time.

Once you are logged in you will see your inbox and other folders. Across the top of the screen you will see links for your mail, Office Live, photos and links for your 25 GB of online storage known as SkyDrive.

Want to check Bucmail on your phone? Use the Office 365 Mobile Phone Wizard!

MyCSU provides single sign-on access via the MyMail link on the Student tab once you’ve changed your initial password.

We are pleased to offer students at Charleston Southern University the opportunity to access the internet from the university computers in the computer labs and the library. Access is also available in all the residence halls on campus. Access to the internet will enable students to explore thousands of libraries, databases and files throughout the world.

The internet is an integral part of coursework for students to conduct research and to communicate with others. Access to network services is given to students who agree to act in a considerate and responsible manner. Students who do not choose to act in a responsible manner are subject to disciplinary action as determined by the executive director of technology. These penalties include but are not limited to verbal/written warnings, temporary loss of privileges, permanent loss of network privileges, and referral to the dean of students.

Privileges:

Charleston Southern University students may access the internet within limitations to facilitate diversity and personal growth in technology, informational research skills and communication skills. Access is provided free of charge to all students in the computer labs and library except for predetermined lab fees that are required for some classes. Access in the residence halls is provided free of charge to all registered resident students.

While in the library or computer labs, CSU students may use the following methods for retrieving information from the internet: file transfer protocol (FTP), HTTP (web browsing) and electronic mail. When accessing the internet from the residence halls students are permitted to use the same methods as outlined above but are also allowed to use various chat programs, media players and other online resources.

Guidelines:

1. I will always use a computer in ways that show consideration and respect for others and are in keeping with CSU’s mission.

2. I will not send emails or attachments that are offensive or threatening.

3. I will not interfere with the computer work of others or purposely try to disturb the integrity of the network.

4. I will not download or share copyrighted material of any kind including but not limited to songs, movies, television shows and software. I also accept the responsibility of keeping copyrighted software or any other copyrighted media of any kind off the school’s computers and will accept any consequences that accompany my actions.

5. I will not copy software or any other media for which I have not paid.

6. I accept the responsibility for all material received or sent through/over the network.

7. I will not send or receive material containing pornographic material, inappropriate information or text-encoded files that are potentially dangerous to the integrity of the hardware connected to the network.

8. I will not attempt to enter anyone else’s email account or computer files for any reason.

9. While in the library/computer labs I will not alter or attempt to alter a computer setup or system configuration.

10. While in the library/computer labs I will not download games or other noneducational files.

11. I will not subscribe to or broadcast to lists via email, also know as SPAM mailing.

12. I will not possess or maintain any type of network server for any reason on or from this network. This includes but is not limited to web servers, file servers and mail servers.

Students:

• Student email format,
  • old:  fmlast@csustudent.net
  • new:  fmlast@student.csuniv.edu
• ID numbers are not changing
• Former students who have not used their email in the past year will no longer have access.

Faculty/Staff:

• Student email format
  • old:  fmlast@csustudent.net
  • new:  fmlast@student.csuniv.edu
• ID numbers are not changing

• Students who have a .edu email address are eligible to receive to allow educational discounts.
• Simplify administration and troubleshooting.

• Students who have a .edu email address are eligible to receive to allow educational discounts.
• Simplify administration and troubleshooting.

• Your current contacts and emails will be migrated to your new account.
• Any email sent to your old account will be automatically forwarded to your new account.

• Email
• OneDrive

Most CSU applications are accessed using your student ID number.  That won’t change. Any CSU applications that are using email address will be automatically updated, you won’t have to do anything.

Students:

• Update your email address for any contacts and mailing lists or subscriptions outside of CSU.

Faculty/Staff:

• Update your personal distribution lists with the new student email addresses.
• Remove .net email addresses from your auto complete list in the Outlook To field by clicking the x to the right of the student’s name in the dropdown list.

• Student email addresses will be updated in all CSU systems.
• Campus-wide distribution lists will be updated.