Office of the Registrar
9200 University Blvd., N. Charleston, SC 29406
The Registrar’s office at Charleston Southern University maintains student records, transcripts, attendance, diplomas, class schedules, registration, transfer credits, grades and graduation. Our office hours are 8 a.m. – 5 p.m. Monday – Friday. We are located in the Hunter Center. Below are a variety of frequently asked questions.
- Access all forms here…
- Catalog Change Form
- Challenge Form
- Declaration of Major/Minor Form Listed in MyCSU
- Drop/Add/Withdraw Form Listed in MyCSU for online students only
- CLEP Request Form
- Name/Address Update Form Listed in MyCSU
- Nontraditional Credit Application (Law Enforcement)
- Permission to Reschedule an Exam
- Registration Form
- Transient with The Citadel ROTC Application
- Undergraduate Cross Registration with College of Charleston
- Undergraduate Cross Registration with Trident Technical College
- Request to Take a Course at Another Institution
- Withdrawal from courses after the official deadline
- How do I know who my advisor is?
Please check MyCSU under the student tab.
- How do I declare/change my major/minor?
Log into MyCSU with your ID and Pin number. Go to the Student tab and click Forms to complete the online major/minor change. You may also go to Student Success Center located in Student Center to complete a major/minor change.
- What is a degree audit/advising worksheet?
Your degree audit shows course requirements for your liberal arts core (LAC), and your major and minor (if applicable). It lists all courses that you have taken and how they apply toward your graduation requirements.
- How do I view my degree audit (advising worksheet)?
You may view your unofficial advising worksheet (degree audit) through your MyCSU account. After logging in, click on the student tab, then click on courses and grades, then click on Course Needs (Advising Worksheet).
- When do I need to apply for a degree audit?
Please request a degree audit after you have completed 61 credit hours.
- How do I request a degree audit?
You can request an official degree audit through MyCSU. Click on the student tab. On the left, click on forms and fill out the online form to request a degree audit. You will receive an email in BucMail from the Registrar’s Office within two weeks with your audit attached.
- What is the What-If report (Major Exploration and What If Scenarios)?
This allows students to view their degree audit under a different major before processing a major change. Log into MyCSU and click the Student Tab. Under Courses and Grades, scroll to the bottom of the page to view the report.
- How does the What-If report work?
Choose the major you are interested in under your current catalog and click View.
- How do I view my Holds?
Log into MyCSU and click the Student Tab to view your current holds.
- How do I remove my Holds?
Directions to resolve holds can be found under the Hold description.
- What if I am having trouble getting in contact with my advisor?
Please visit your professor’s office to view office hours located on his/her office door. If you are still unable to contact your professor, please contact the appropriate chair of the department (see catalog).
- I need to show proof of my degree. What are my options?
- Order Official Transcript
- Order an electronic official transcript or official paper transcript here.
- You will need your ID and PIN (see below for retrieval).
- View Unofficial Transcript
- Please visit My CSU to view your unofficial transcript. You will not be able to view your unofficial transcript if you have a hold on your account.
- Order Duplicate Diploma
- The cost for a duplicate diploma is $50, and you may pay online. The request takes about 3-4 weeks for processing and delivery. Mail a completed duplicate diploma request to Charleston Southern University, Office of the Registrar, PO Box 118087, Charleston, SC 29423 or fax a completed form to 843-863-8023.
- Order Official Transcript
- How can I get an Enrollment Verification Letter?
To conveniently serve Charleston Southern University (CSU) students around the clock, CSU has authorized the National Student Clearinghouse to act as its agent for verification of student enrollment status. You can obtain an official Enrollment Verification Certificate at any time via the Clearinghouse Web site at www.studentclearinghouse.org.
1. Click on the Students tab
2. Click on Enrollment Verify, then click Credit Card Purchase. There is a $2.50 per certificate,
which you can charge to your Visa, MasterCard or American Express credit card.
3. Print your Enrollment Verification Certificate.
This Enrollment Verification Certificate can be presented to health insurance agencies, housing
authorities, consumer product companies, banks, etc., when asked to provide official evidence of enrollment at Charleston Southern University.
Alternately, you may also go to: www.enrollmentverify.org
Choose current enrollment for $2.50 and complete the required information.
The Clearinghouse will also process paper student loan enrollment verification forms that you receive by mail or from students. Mail these forms to:
National Student Clearinghouse
2300 Dulles Station Boulevard, Suite 220
Herndon, Virginia 20171
Companies requesting enrollment verifications can contact us at:
• Phone: 703-742-4200 (M-F, 9:00 AM to 7:00 PM, EST)
• Fax: 703-742-4239
• E-mail: email@example.com
• Web: www.studentclearinghouse.org
- What is FERPA?
The Family Educational Rights and Privacy Act of 1974 helps protect the privacy of student education records. The Act provides eligible students the right to inspect and review education records, the right to seek to amend those records and to limit disclosure of information from the records. The intent of the legislation is to protect the rights of students and to ensure the privacy and accuracy of education records. The Act applies to all institutions that are the recipients of federal aid administered by the Secretary of Education.
- How can someone else access my student records?
Go to MyCSU and click the student tab to create a waiver. This is located under Student Information Release Authorization.
- What is the grading scale at CSU?
There is no uniform grading policy at Charleston Southern University. Please see your course syllabus.
- How do I request an Incomplete grade (I)?
After reviewing Policy-R-2, please schedule a time to meet with your professor.
- How do I check my grades/GPA?
You can access this information in MyCSU. All holds must be removed from your account before you can access your grades and GPA.
- Can the same course fulfill two requirements?
Yes, in most cases. Please see your degree audit to view where your courses can be applied.
- How do I update/correct my name in my record?
For current students, please bring a copy of your updated social security card, marriage license (if applicable), and driver’s license to the Registrar’s Office, located in the Hunter Center. If you are not local, please email us for instructions at firstname.lastname@example.org.
- How do I update my address?
Please send an email with your new address to email@example.com and firstname.lastname@example.org.You can also update this information in MyCSU. After you log in, click on Personal Information next to your name.
- How do I find my CSU ID# and/or PIN#?
Go to MyCSU, click I forgot my CSU ID # and I forgot my CSU PIN to access your information. Please memorize both of these numbers and also please keep your PIN private – this is for you only.
- When does registration begin?
Please check the Academic Calendar for registration dates.
- How do I search for classes?
When registration becomes available, you will find the course listing in MyCSU under the academics tab.
- How do I know what courses to register for?
Your degree audit in MyCSU can be used as a guide to help you with course selection. Also see your academic advisor for help in selecting classes.
- How do I drop or add a course?
Go to our registration page for more info.
- The course I need to register for is full. What can I do?
Please contact your advisor and department chair.
- Can I register for a course if I have not taken the prerequisite?
Normally, no. Please speak with your academic advisor.
- Can I register for a CAPS course if I am not a CAPS student (courses ending in 45, 46, 47)?
You must meet the guidelines set forth in Policy R-65 before requesting permission from the dean of your major.
- As a freshman, can I register myself?
No. All freshmen must meet with their academic advisor to register.
- Do I have to use my BucMail when communicating with faculty/staff?
All electronic communication must be sent from your BucMail account.
- How do I order my transcripts?
Transcripts are ordered through MyCSU. You will need your ID and PIN (see below for retrieval). Directions to order an official electronic transcript, official paper transcript, or faxed transcript can be found here.
- I don’t remember my/never had a CSU Student ID Number. How do I order a transcript?
Go to MyCSU, click I forgot my CSU ID # and I forgot my CSU PIN to access your information. Please memorize both of these numbers and keep your PIN private – this is for you only.
- How long will it take?
An electronic transcript will be delivered within 1 to 2 business days of the order date. Transcripts will be mailed or faxed 1 to 2 business days of the order date. During peak times, please allow up to 2 weeks for delivery.
- How do I cancel my order?
Please review the email you received upon order completion for directions to cancel your order.
- How can I view my unofficial transcript?
Unofficial transcripts can be viewed by logging into MyCSU under the Transcript tab.
- How can I view my LIFE transcript?
LIFE transcripts can be viewed by logging into MyCSU under the Student Tab; click on Courses and Grades; the LIFE transcript is at the bottom on the right-hand side.
- What courses will transfer to CSU?
For all South Carolina Technical Colleges and Spartanburg Methodist College, please see our transfer credit agreement.
- I am going home for the summer, can I take a course or courses elsewhere?
Print this form and take it to your advisor for assistance: Request to take a course elsewhere.
See academic policy R-18 for the complete policy regarding taking courses elsewhere.
- How many credit hours can I transfer to CSU?
- Regionally accredited junior, community and technical colleges where a student did not receive an associate’s degree: 68 semester credit hours maximum, including all nontraditional credit accepted.
- Regionally accredited junior, community and technical colleges where a student did receive an associate’s degree: 89 semester credit hours maximum, including all nontraditional credit accepted.
- Regionally accredited senior colleges and universities: 89 semester credit hours maximum, including any credit accepted from all other sources.
- Will classes I take at another institution count toward my GPA at CSU?
Courses taken at another institution will not count toward your GPA at CSU.
- I am currently enrolled at CSU, but took courses at another institution this semester. How do I know if CSU has received my transcripts?
You may view your transfer credits on your unofficial transcript in MyCSU. Be sure to send your most recent transcript to the Registrar’s Office. If you have questions about your transfer credit, please email email@example.com.
- What is the policy for awarding AP credit?
Please see more information here.
- How do I CLEP out of a course?
STEP ONE: Find out CSU’s CLEP Policy here.
STEP TWO: Decide which exam(s) to take here.
STEP THREE: Log into My Account Registration Portal to create an account at https://clepportal.collegeboard.org/myaccount
STEP FOUR: Register and pay your $80 fee at https://clepportal.collegeboard.org/myaccount after you have created your account. *CSU Honor Students are not required to pay the $80 fee but must create an account through the above CLEP url before arriving for their appointment. After arriving for the appointment, the testing proctor will enter the CLEP payment information before the test begins.
STEP FIVE: Schedule your appointment with the Testing Center to take the test. You must give at least 24 hours advanced notice to schedule the exam. Walk-ins are not accepted. To schedule an appointment, call 843-863-8033 or stop by the Student Success Center located in the Student Center (first floor, next to faculty suites).
- What is a Challenge Exam?
For more information, please see Policy R-16.
- How to Withdraw From a Course
To officially withdraw from a course: log into MyCSU, click on the Student tab, click on Courses and Grades on the left, click on Class withdraw form on the right and fill out the information.
- What are the consequences of withdrawing from a course?
If you withdraw from any class after the last day of drop/add (see Academic Calendar), a withdrawal grade must be assigned. This will not affect your GPA. Tuition charges and hours remain. Student-athlete eligibility may be affected.
- How do I withdraw from CSU?
To officially withdraw from all of your courses (the university): log into MyCSU, click on the Student tab, click on Forms on the left, click on Go to the Withdrawal form on the right and fill out the form. The Registrar’s office will collect your grades and last dates of attendance, if applicable. If you officially withdraw before drop/add ends, you will not be responsible for tuition and fees. All offices will be notified as needed when you officially withdraw.
- How do I apply for graduation?
- How many chapel credits do I need?
Chapel credit is determined by your registered credit hours and can vary each semester. Students taking at least 12 credit hours on campus during the day, must complete 6 chapel credits for that semester. Night classes are not included in the 12 hour minimum. Please check MyCSU to see how many chapel credits you need.
- Why do I need more than 125 credit hours to graduate?
If you started in the Bridge program with English (099) only OR Math (099) only, you need at least 129 credit hours to graduate. If you started in the Bridge program as full Bridge (both math 009 and English 009), you will need at least 133 credit hours to graduate.
- How do I read my degree audit? It’s so confusing!
Click here to view a PowerPoint that shows you some visuals.
- Duplicate Diploma Request